Terms and Conditions
A $4.95 CAD small order charge applies on shipped orders less than $25.00 CAD.
All prices are subject to change or withdrawal without notice. Due to uncertain market and currency exchange conditions, we cannot guarantee the prices shown in our price list will be the same when you order. We will inform you of price changes prior to shipping.
NET prices are not discountable.
All prices in catalogue or quoted do not include GST or other sales tax.
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE
Toll-Free Ordering (Canada & USA)
Orders may be placed toll free by using any one of the following methods:
* Fax: 1-877-484-1209
* Phone: 1-800-661-9951
* Email: firstname.lastname@example.org
Hours of Operation
Our standard hours of operation are 7:30 AM to 5:00 PM MST, Monday thru Friday
Please have following information ready when ordering:
1. Part Numbers & Quantities
2. Billing & Delivery Information
3. Purchase Order Number
Our pledge is for quick and efficient processing of your orders. However, due to the nature of our business, stock shortage will occur from time to time. Back orders are noted on your invoice. You will be phoned when we can fill your back order to confirm your requirements. Back orders will be shipped freight collect. The $25.00 minimum order policy does not apply to back orders.
All-Glass Parts Inc. provides a 3% freight allowance on all orders over $300.00 NET. Example: $400.00 NET order will have $12.00 credited on your invoice.
All shipments are FOB Edmonton, AB, Canada
Orders shipped via MAIL or DHL Express (Loomis) can be sent prepaid with the shipping costs added to your invoice. All other carriers will be shipped freight collect.
Please inspect all freight for visible damages prior to signing for goods. Do not accept cartons which show damage or are open. Once goods are signed for, claims for damages cannot be made.
All-Glass Parts Inc. will not ship orders C.O.D.
Prepaid Orders / Charge Cards
Fax (toll free) your order or call toll free; orders may be charged to your VISA or MASTERCARD. Please have Account Number, Expiration Date and Cardholder's Name on fax or ready at time of call.
Open Account Terms
1% (12% annually) may be charged on all balances over 30 days. Accounts past 30 days may be put on hold.
We are constantly adding new products to our inventory. If you do not see the required product in our catalogue, mail your sample to our customer service department. We will contact you with price and ordering information. Be sure to include your name and phone number with sample. Sample will not be returned unless requested.
- 15% restocking charge
- Prepaid freight and insurance at customer's expense.
- Include copy of invoice.
- Full credit (no refunds) will be issued on returnable product as described below:
- Parts must be AS NEW.
- We will determine condition of returned parts and issue a credit only for those parts which are AS NEW.
- Do not return scratched or damaged parts; no credit will be issued and damaged parts will be discarded.
- Cut to size, special orders, electrical parts and supplies with a shelf life are not returnable.
If we make an error in your shipment, a full credit will be issued and parts may be returned freight collect; All Glass Parts Inc. will advise method of shipment when you call.you t
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